At AVT, we sell solutions, so it should come as no surprise that we stand behind our work, and provide the level of service and assistance required to keep everything working precisely as planned.
The objective of any well thought out service plan is to minimize down time and maximize system reliability. Periodic preventive maintenance checks and services performed by our factory trained service personnel are the keys to maintaining your electronic systems in peak operating condition. AVT’s ongoing service offerings include phone support, service contracts, field service support and depot repairs.
Phone Support: In a world of computer based media systems, the most cost effective and expeditious way to resolve problems is with a phone support contract.
Service Contracts: Depending on your requirements, AVT will tailor a service contract with coverage options ranging from scheduled preventative maintenance visits, parts replacements, free loaner equipment options, unlimited telephone support, on-site support and other options according to your needs.
Field Service: Should your systems become disabled, AVT is here to help. Our technicians will provide on-site troubleshooting and if possible, repair of your system components in a timely and professional manner.
Depot Repairs: Should your equipment require shipment back to the manufacturer for repair, AVT will gladly handle the return for you and monitor the progress until return shipment to your location.
When the PNC Bank Center in Wilmington, DE, decided to upgrade their lobby, they turned to AVT.
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